Frequently Asked Questions

What is a price match policy?
Many companies will offer to price match their competitors; this means if a lower price is found, the original merchant will match it and refund the difference back to the customer.
Is Pricerazzi a travel agency?
No, Pricerazzi is not an agent to book your trips and excursions through directly. Instead, Pricerazzi acts as a third party service which automatically searches for lower prices on flights you have already purchased.
What does it cost to use Pricerazzi Travel?
Pricerazzi takes 15% of whatever the price difference is between your original booking and the new deal we find.
Can I use the Pricerazzi app to price match my flights too?
The Pricerazzi app is only for purchases on items made in-store. To simplify price matching your flights, we suggest registering your email address with Pricerazzi instead.
Why does Pricerazzi need access to my email address?
By authorizing Pricerazzi access to your email, receipts from your online transactions are automatically forwarded to us from your inbox. This ensures that we can start looking for deals as soon as you have made your booking.
Why does it matter how fast I get my deal?
Due to Expedia.com’s policy which states a lower price must found within 24 hours since the original booking was purchased, time is of the essence to claim your deal! The faster we have access to your travel itinerary, the better chance we have of finding you a deal.
Do I have to authorize my email address in order to use Pricerazzi?
Email authorization isn’t mandatory in order to utilize Pricerazzi’s services, it just makes it easier for you to get money back. You also have the option to forward your itineraries manually to travel@pricerazzi.com. But don’t forget! You’re on the clock.
How do I fly for free?
When a lower price is found on flights booked through Expedia.com, the customer (that’s you!) receives not only the price difference as a refund, but also an additional $50.00 travel credit. Depending on the price of your flight and the deal we find, the $50 has the potential to cover the expense of your flight, or even put a little extra coin in your pocket!
I didn’t I receive my 50$ credit. Why?
First, you need to make sure you have an Expedia.com account in order to claim your credit. You should still be able to claim your credit even if you register an account after the purchase, so hurry and claim your money!
I already have an Expedia.com account, but still no credit. Why?
If you already have a preexisting Expedia.com account and still didn’t receive your $50, it could be due to Expedia.com’s Best Price Gurantee policy. It states that a customer can only be credited 3 times per month. If you have already been credited 3 times this month, you are no longer eligible for the $50 at this time.
How do I get my money back after I claim my deal?
Once Pricerazzi has notified you of a price drop and you have accepted the deal, you’ll be transferred to a one-time payment screen. You’ll be asked to input your credit card information so Pricerazzi can take 15% of price difference between your original booking and the new deal as a finders fee. Once this step is complete, Pricerazzi forwards your new deal toExpedia.com and they take care of the rest of the refund.
How long does it take to see my savings?
After Pricerazzi has submitted a refund on your behalf, you should see an adjustment on your credit card within 48-72 hours.
Did we answer your questions?
If not, feel free to contact us at support@pricerazzi.com and we would love to help you further.